Privacy Policy

7Seller is a software-as-a-service (SaaS) platform that enables merchants to create and manage online storefronts. The platform is operated by 7Seller Technologies. Our registered address is in Algeria. You can contact us at [email protected].

This policy applies to the 7Seller platform (7seller.com), our landing pages, and all storefronts published on the *.7seller.shop domain. It does not apply to the independent privacy practices of individual merchants who use our platform — each merchant is responsible for their own privacy policy covering their storefront.

We collect information in three categories:

Account & Profile Data: When you create a merchant account, we collect your name, email address, phone number, company name, and billing address. This is necessary to provide the service and comply with legal obligations.

Storefront Visitor Data: When shoppers visit or place orders on a merchant's storefront, we collect the data the merchant needs to fulfill the order: name, email, phone, delivery address, order contents, and payment reference. We act as a data processor on behalf of the merchant (the data controller) for this information.

Usage & Analytics Data: We automatically collect certain information when you use our platform: IP address, browser type, device information, pages visited, referral source, and interaction data. We use cookies and similar technologies for this purpose (see Section 7).

We use the information we collect for the following purposes:

• To provide, maintain, and improve the 7Seller platform

• To create and manage merchant accounts and storefronts

• To process orders and facilitate delivery through EcoTrack integration

• To enable payment processing through Chargily integration

• To send transactional emails (order confirmations, shipping updates, account notifications)

• To send marketing communications (with your consent, where required)

• To comply with legal obligations, resolve disputes, and enforce our agreements

• To detect, prevent, and address fraud, security incidents, and abuse

• To analyze usage trends and improve our services

We process personal data on the following legal bases:

• Contract Performance: To fulfill our contract with merchants and process shopper orders

• Legitimate Interest: To improve our platform, ensure security, and prevent fraud

• Legal Obligation: To comply with tax, accounting, and consumer protection laws

• Consent: For marketing communications and non-essential cookies (where required)

We do not sell your personal data. We share information only in these circumstances:

• With Merchants: Order and customer data is shared with the specific merchant whose storefront the order was placed on, so they can fulfill it.

• With Payment Processors: Payment data is shared with Chargily (CIB, Edahabia, Card) to process transactions. We do not store full card details.

• With Delivery Carriers: Shipping address and contact details are shared with the merchant's chosen carrier via EcoTrack for delivery.

• With Service Providers: We use third-party providers for hosting, analytics, email delivery, and monitoring. They process data only on our behalf under strict contracts.

• Legal Requirements: We may disclose data if required by law, regulation, or valid legal request.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business.

We retain personal data only as long as necessary for the purposes outlined in this policy:

• Merchant account data: Retained for the duration of the account plus 5 years after closure (for tax/legal compliance)

• Order data: Retained for 5 years from order date (for consumer protection and tax purposes)

• Analytics data: Aggregated/anonymized after 26 months

• Marketing data: Retained until you unsubscribe or request deletion

• Logs & security data: Retained for 12 months

We use cookies and similar technologies for the following purposes:

• Essential Cookies: Required for the platform to function (session management, authentication, CSRF protection). These cannot be disabled.

• Analytics Cookies: Help us understand how visitors interact with our site (we use privacy-friendly analytics). You can opt out.

• Preference Cookies: Remember your language, currency, and display preferences.

• Marketing Cookies: Used only with your consent for personalized marketing.

You can manage cookie preferences via our cookie banner or your browser settings. Disabling essential cookies will break platform functionality.

Our primary infrastructure is hosted in the European Union. If we transfer data outside the EU/Algeria, we ensure adequate protection through:

• Standard Contractual Clauses (SCCs) approved by the European Commission

• Adequacy decisions where applicable

• Binding Corporate Rules for intra-group transfers

Under GDPR and Algeria Law 18-07, you have the following rights:

• Access: Request a copy of your personal data

• Rectification: Correct inaccurate or incomplete data

• Erasure: Request deletion of your data (subject to legal retention requirements)

• Restriction: Limit how we process your data

• Portability: Receive your data in a structured, machine-readable format

• Objection: Object to processing based on legitimate interest or for marketing

• Withdraw Consent: Where processing is based on consent, withdraw it at any time

• Complaint: Lodge a complaint with the Algerian Data Protection Authority (CNPDP) or your local supervisory authority

To exercise these rights, contact us at [email protected]. We respond within 30 days.

We implement appropriate technical and organizational measures to protect your data:

• Encryption in transit (TLS 1.3) and at rest (AES-256)

• Regular security assessments and penetration testing

• Access controls and principle of least privilege

• Incident response plan and breach notification procedures

• Employee security training and background checks

However, no internet transmission or storage system is 100% secure. We cannot guarantee absolute security.

Our services are not directed to individuals under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, contact us at [email protected] and we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify merchants of material changes via email and/or platform notification at least 30 days before they take effect. The updated policy will be posted on this page with a revised "Last Updated" date.

Last Updated: January 1, 2025

If you have questions about this Privacy Policy or our data practices, contact us at:

7Seller Technologies

Email: [email protected]

Address: [Your Business Address], Algeria